Shipping & Returns

SHIPPING POLICY

We are currently offering Free 2 day shipping on all orders of two pieces or more  to the U.S and México.

Your order will be processed within 24 hours and will be confirmed within that time frame.

As soon as your order ships, we send you a confirmation email with your tracking number.

If you have any trouble locating it, feel free to contact us at  info@marchettisustainable.com

  • Orders placed Monday through Friday by 4 pm EST will be processed within 24 hrs.

  • Orders placed after Wednesday November 27th at noon EST will be processed on Monday December 4th.

  • Order placed after Sunday December 22 at 8pm will be processed on Friday December 27th.

  • Orders placed Saturday and Sunday will be fulfilled the following Monday (excluding holidays).

  • Please note: at this time Saturday delivery is not available.

  • We currently do not ship to P.O. boxes or APO/FPO.

Thank you for shopping sustainable!

Return & Exchange Policy

If you are not completely satisfied with your purchase,  we are happy to accommodate a return or exchange.

 

You may return or exchange items within 2 weeks or 14 calendar days (from the date your order shipped) and will be refunded to your original payment method. Please allow 1-2 weeks for your refund.

 

In order to return an item, please send an email to : info@marchettisustainable.com and include your order number.

 

Please note that original shipping charges are non-refundable.

 

Items must be returned in their original condition (unworn, unwashed, unaltered) .

No returns can be accepted if the original tags were removed or if the item is not returned in its original condition.

 

We retain the right to deny returns of any products that do not meet the above criteria.

Unfortunately, sale items are non refundable. 

Please note that the Shipping fee $8.95 and Handling Fee $2.85 will be deducted from your refund.

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